ETS Telecommunications understands that privacy online is crucial for users of our website (the “Site”), especially when engaging in business. This policy outlines how we manage personal information through interactions on the Site both for users who visit without transacting business (“Visitors”) and those who register and utilize the services offered by ETS Telecommunications (collectively, the “Services”) (“Customers”).

Definition of “Personally Identifiable Information”

“Personally Identifiable Information” is any data that can identify, contact, or locate the individual to whom it pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. This does not include information collected anonymously or demographic data not connected to an identified person.

Collection of Personally Identifiable Information

ETS Telecommunications collects basic profile information from all Visitors and additional information from Customers such as names, addresses, phone numbers, email addresses, business size and type, and the intended services to be purchased.

Third-Party Information Collection

In addition to information collected directly by ETS Telecommunications, third-party service vendors like credit card companies, clearinghouses, and banks involved in credit, insurance, and escrow services may also collect information. While ETS Telecommunications does not control these third parties' use of information, we request they disclose their information usage practices.

Information Usage by ETS Telecommunications

ETS Telecommunications processes information provided directly by you when you install our app and register for an account. This includes:

Your name, email address, location, and phone number.

Browser information and session cookies related to your access and use of the app.

Data insights derived from your information to provide and improve the app, which may be used in aggregated forms for trend analysis.

ETS Telecommunications uses the collected information to:

Deliver and enhance the app as outlined in the user agreement.

Fulfill obligations and enforce rights under the agreement and this policy.

Communicate with you regarding your account and system updates.

Information Sharing

Personally Identifiable Information about Customers may be shared with other Customers assessing potential transactions. Aggregated data on Visitors and Customers may be shared with affiliates and third-party vendors. ETS Telecommunications provides options to opt out of information sharing.

Information Security

Visitors and Customers can opt out of unsolicited communications or manage their information by following instructions provided in communications or contacting us directly at our office address.

Use of Cookies

Cookies are used to gather information about user preferences and to enhance site security. Extended periods of inactivity may lead to automatic logoff for logged-in users to protect their information.

Compliance and Legal Disclosures

ETS Telecommunications complies with legal requirements for information disclosure and will cooperate with law enforcement entities as required by law.

Managing Your Information

You may request updates or corrections to your Personally Identifiable Information, and you have options to deactivate your account. However, some residual information may remain due to backups and records of deletions.

Policy Changes

Changes to this policy will be communicated through the Site. Significant changes will be highlighted, and prior information will be protected under the terms of the policy effective at the time it was collected.

External Links

The Site includes links to third-party sites, which have separate privacy practices. We encourage you to review those policies.

Contact Us

For more information about our privacy practices or to manage your Personally Identifiable Information, please contact us at 208-647-7160.