ETS Telco team members are motivated to resolve issues quickly, minimize downtime, and keep ETS Networks operational. We are committed to communicating scheduled maintenance or unplanned outage updates. We value you as our trusted customer and want your experience using our service to be enjoyable. If for any reason you’re not satisfied, we offer a 30-Day Money-Back Guarantee* for our Internet services.
Residential and Business Acknowledgement
7 Days / Week | 8am – 10pm | Within 1 Hour
Residential Remote Support or On-Site Visits
7 Days / Week | 8am – 6pm | Within 24 to 48 Hour Support Window
Business Remote Support or On-Site Visits
7 Days / Week | 8am – 10pm | Within 4 Hours